We are not an authorized dealer of this brand. The products we buy and sell from this brand are new, authentic, unaltered, and purchased through domestic authorized retailers.
All Klymit products are guaranteed to be free from manufacturing and material defects. Klymit camping pads are guaranteed for the life of the product by Ultralite Outfitters. Klymit sleeping bags and backpacks are guaranteed for a period of two years from the date of purchase by Ultralite Outfitters. Items will be repaired or replaced at the discretion of Ultralite Outfitters. If a replacement product is unavailable or discontinued a comparable product will be substituted. This warranty does not include damages from normal use, wear and tear, unauthorized changes or modifications, or any abuse or neglect.
To make a warranty claim please email firstname.lastname@example.org or call customer service at 888-551-8485 for a Return Authorization Form.